AWH Logistics, LLC Looking for Operations Manager at Maple Heights, OH Full Time

AWH Logistics, LLC is a logistics solutions provider for a large nation account; operating in Indiana, Michigan, Ohio, Pennsylvania, and Kentucky. Our drivers and managers work over night to NEXT DAY, pre 8:00 am service to the automotive, agricultural, and industrial groups providing them with the parts to be efficient in their business each day. We utilize independent contractors and company drivers operating commercial equipment ranging in size from 16′ box trucks to tractor trailers to make our over night, unattended deliveries. 

Job Description

At AWH Logistics, LLC, we owe our success to the efficiency of our organizational processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments toward maximum productivity. You’ll be highly skilled in logistics, finance, personnel management, and fleet management. Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team. Your ultimate responsibility is to increase our operational efficiency. 

Objectives of this Role

• Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
• Develop, implement, and maintain quality assurance protocols
• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
• Actively pursue strategic and operational objectives
• Ensure operational activities remain on time and within a defined budget
• Track staffing requirements, hiring new employees as needed
• Oversee management staff, ensuring they are properly supported and engaged

Daily and Monthly Responsibilities

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution
• Manage timely data collection to update operations metrics to achieve fleet productivity, reduce unit down time, eliminate errors, and deliver excellent customer service
• Partner with cross-functional support teams in improving the proprietary tools and systems
• Work closely with local management and safety departments to make sure activities remain compliant
• Oversee fleet and inventory management
• Conduct budget reviews and report cost plans to upper management

Skills and Qualifications

• Bachelor’s degree in operations management, business administration, or related field
• 2+ years’ proven experience in an operations management position
• Logistics Background
• Strong budget development and oversight skills
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Highly trained in conflict management and business negotiation processes
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
• Must be available to travel (Heavy travel up front to get up to speed. Monthly travel for upkeep)

Preferred Qualifications

• Working knowledge of management software programs, including Geotab, BambooHR, and SambaSafety
• Strong management skills while working remotely
• Multiple years of logistics background
• Knowledge of creating and maintaining KPI’s and metrics

Ideal candidate lives in Central/Northern Ohio or Pittsburgh, PA area. Will travel to Indiana, Michigan, Ohio, Kentucky, and Pennsylvania. Location flexible, relocation assistance not offered at this time.