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Description
Primary City/State:
Mesa, Arizona
Department Name:
Culinary & Nutrition-Hosp
Work Shift:
Day
Job Category:
General Operations and Culinary Services
Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona’s largest and most comprehensive hospitals and is recognized by U.S. News and World Report as one of Phoenix’s Best Hospitals. We provide an abundance of exceptional opportunities with more than 600 licensed beds, including over 100 dedicated to children. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 21 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the daVincir Surgical System. About Banner Children’s Hospital at Desert If you desire to provide the best care possible to the most vulnerable patients, come to Banner Children’s Hospital at Desert in Mesa, Ariz. Within our 248-bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology – including iCare ICU monitoring and robotic surgery – to provide high quality, child-friendly, family-centered care. Our facilities feature a recently expanded 104-bed NICU, a 24-bed PICU, six pediatric ORs and a 26-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.
POSITION SUMMARY
This position provides front line leadership to employees while organizing, supervising, and coordinating the work of the food service staff in the department. Assures that all food products, food service areas and work processes comply with company standards as well as with County, State and JCAHO regulations.
CORE FUNCTIONS
1. Leads and directs the food and nutrition staff in assigned area or shift, achieves the daily food & nutrition department production and service requirements.
2. Interviews, selects and hires qualified department staff, influences staff turnover. Provides formal training, orientation and on-the-job training. Ensures the ongoing competency of staff through coaching and the evaluation of staff performance in a fair and consistent manner.
3. Monitors and supports department staff to ensure that excellent meal service is provided while meeting patient and customer satisfaction goals. Monitors staff and areas to ensure that regulatory agency, OSHA, and safety guidelines are met.
4. Monitors and controls operating expenses and other key indicators within assigned areas/shift to meet budget requirements.
5. Inventories food and supplies in assigned areas; determines ordering and food production quantities based upon established par levels and special needs.
6. Resolves customer problems and supports staff development in customer service skills.
7. Works under limited supervision and is responsible for the daily supervision of food service staff in specific areas or shifts while ensuring cost effective and efficient operations and providing excellent service & meal quality for patients and other customers. External customers: patients and families, vendors, physicians, facility directors / managers / supervisors, employees and the public. Internal Customers: Culinary and Food & Nutrition Staff.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Must possess the knowledge and abilities in food services normally acquired with two or more years of experience and/or education in similar food services management work. Must have excellent communication and customer service skills. Must be able to effectively organize, lead and supervise work areas and teams. Must be able to learn food handling regulations and pass certification tests as required. Employees working at Banner Behavioral Health Hospital, Boswell Skilled Nursing Facility or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
All onsite food service equipment including stoves, ovens, steam-jacketed kettles, tilt skillet, broiler, steam table, grill, deep fryer, slicer, Buffalo Chopper, mixer, food carts, dish racks, cleaning equipment and hazardous chemicals used in cleaning and sanitation. Office equipment such as computer, phone, fax machine, and retail service equipment such as point of sale registers, beverage and ice cream dispensers, chaffing dishes, serving utensils. Must have the ability to operate computer business software, email, phone, FAX, etc.
PREFERRED QUALIFICATIONS
Bachelors degree in a related field. Experience in healthcare. Experience with Infogenesis and CBORD applications. Bilingual skills in Spanish/ English are a plus. SERVESAFE certification is preferred, and may be required within 90 days of beginning the job based on state requirements.
Additional related education and/or experience preferred.
