Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Duke Nursing Highlights:
Summary Work PerformedN/AKnowledge, Skills and AbilitiesLevel Characteristicsandactivities. management. Explain billing to patients and procedures. Check-out skills. Knowledge of medical schedule e tests and procedures. Complete and distribute ancillary service requisitions. according to PRMO credit and collection policies. Determine the am ountStrong verbal and written communication. Basic PC and data entry now er telephone, take and deliver messages to physicians, nurses and terminology and telephone etiquette. Demonstrated ability to organize relations with others. Must be able to apply specific departmental scheduling. The position also involves customer service, messages relating to verifying patient information, collecting payments andCoordinate and participating in a variety of duties associated with daily policies rules, and regulations maintaining records and forms. establish and maintain an effective clinic preparation process, completely and timely. Disseminate messages according to practice communication standards prepare for clinic visits by reviewing next day patients and completing patient identification, patient check-in/ out, charge posting, cash others. Report obtained patients. Make return appointments by scheduling patients into the medical information from patients and referring physicians accurately, charts. Check-in patient upon arrival in the practice. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, encounter forms. reports, petty cash, and collections bag. File history sheets, ancillaryIDX.on insurance plan.requiredPrepare encounter forms. Investigate and account for missing encounter forms. Aud it encounters forms for completeness and preparation and referral patients record documentation. Return medical records. Attach forms and obtain a signature as required by policy and procedure. the primary care physician or referring physician and scheduling tests accurately identify the appropriate account for patient visits. PresentIdentify correct patient information in IDX. Verify patient demographic patient-specific chart documents and requisition/transmittal documents. private physician office data. Edit IDX as needed. insurance cards as indicated by procedure. Coordinate all Batches encounter forms or charge posting in reports and all other required HIPPA/Medicare documents to the written instructions, interact tactfully with customers and copy, file, and distribute accuracy before batching .distribution ancillary scheduling, and labs/procedures as requested. Maintain manage all appropriate alerts. Collect and post co-payments and correct appointment type, prioritize work, provide management and patient tn ext day preparation appointment office charts, medical records, and educate patients to complete all IDX check-in files balances on accounts due. Imprint all of the cash to be collected based enteringoral
Level I — Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II — Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation required. Level III — Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation required.
Level I — No experience required. Level II — Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III– Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
Level I — Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II — Certification by AAMA, AMT, NHA-CCMA, NCMA, or ARMA required. BLS required. Level III — Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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