Eskenazi Health Looking for Medical Assistant – Primary Care/FQHC – Forest Manor – Adolescent Care at Indianapolis, IN Full Time

The Medical Assistant provides patient care which takes into account patient response to care provided, patient needs, problems, capabilities, limitations, and progress toward goals. Alters activities/behaviors to ensure adequate care appropriate to the age of patients served (i.e., pediatric, adolescent, adult, geriatric). This role in particular is with the Adolescent Program. Follow this link to learn more about the program: Eskenazi Health Adolescent Program. This program is at the Forest Manor location at 3840 N. Sherman Drive, Indianapolis, 46226. You can learn more about the clinic here: Eskenazi Health Center Forest Manor

• Competitive wages based on years of experience and certification/registration
• Opportunity for growth with our career advancement ladder leading up to supervisory medical assistant opportunities
• Variety of schedule options based on clinic and hours available
• Generous PTO beginning day one and full benefits for part-time and full-time roles

• Proactively contributes to Eskenazi’s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable populations of Marion County. Models Eskenazi values
• Maintains a safe patient/clinic environment; practice is in compliance with Eskenazi’s safety standards
• Demonstrates good communication skills using appropriate medical terminology
• Exhibits legal and ethical professional conduct, follows organizational/site-specific protocols/processes
• Provides patient care which takes into account patient response to care provided, patient needs, problems, capabilities, limitations, and progress toward goals. Alters activities/behaviors to ensure adequate care appropriate to the age of patients served (i.e., pediatric, adolescent, adult, geriatric)
• Integrates cultural/population specific diversity needs into patient care as well as integrating physiological, psychological and cultural needs
• Measures and records vital signs, heights, weights, other parameters including pain assessment
• Interviews patient and records history, chief complaint, other findings
• Calls prescriptions (except Schedule II medications) to pharmacy for the provider per written orders
• Prepares patients for examinations and performs routine screening tests including EKGs
• Assists provider with exams and minor office procedures
• Collects and processes lab specimens including phlebotomy
• Monitors follow-up of tests and lab studies done and notifies provider
• Performs point-of-care testing, including pertinent quality control testing, documenting results
• Prepares and administers medications (with exceptions per organizational or site-specific guidelines) with provider written order
• Demonstrates competence/accountability in the administration of medications, treatments, performing tests
• Changes/applies dressings, removes sutures, other minor procedures
• Performs CPR when needed
• Accurately, legibly, legally documents findings, services provided (including medication administration), education/instructions given, completes other required documentation
• Cleans rooms after each patient exam
• Answers phones/makes phone calls as needed/directed
• Helps maintain clinic flow
• Operates standard office equipment
• Schedules appointments
• Maintains supplies and equipment (stocking/ordering) including routine stocking of exam rooms
• Alters activities/behaviors to provide population-specific and age-specific care
• Maintains required certifications (organizationally and as required by site)
• Assists with the orientation of other staff members including Medical Assistant Externs
• Must sit together with Clinical Team

• Graduation from an education program for the medical assistant
• Minimum 4 years of experience with 6 months of experience at Eskenazi Health required.  
• CPR certification (American Heart Association Healthcare Provider CPR certification is preferred)
• Current TB Education certification is preferred
• Certification/credentialed status
• Lean Six Sigma Green Belt within 18 months of assuming role
• Serves in role of Medical Assistant Preceptor
• Skilled in Excel and Word
• Completion of Eskenazi Leadership Skills

Have questions? Contact Jenna Urbina at: jenna.woehlkeurbina@eskenazihealth.edu