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Wax Center Partners, one of European Wax Center’s most respected and fastest-growing franchisees, is seeking a Regional Manager to drive our centers to achieve new levels of greatness. Regional Managers play an integral role in European Wax Center growth. They serve as leaders to and partners with their teams of Center Managers, coaching and developing them to grow themselves and their businesses. They are passionate about details and live the culture and brand promise that makes the European Wax Center special.
Leadership and Development
- Recruit, hire, retain and develop a team of Center Managers that achieve excellence in all areas of measured performance to meet or exceed company business objectives drive business through effective scheduling and payroll management.
- Develop a hands-on supervision environment that emphasizes sales.
- Coach center teams to develop and maintain operational best practices. Ensure company selling and customer service standards are upheld consistently across all stores in the region through effective coaching and training of Center Managers and staff.
- Direct, train, and supervise store leadership in implementing and maintaining the highest level of presentation and visual standards consistent with the European Wax Center brand.
- Tailor and conduct sales and management training meetings and events as required by the needs of the business and the influence of company leadership.
Business Skills:
- Ability to monitor, analyze, and report on business trends across all centers within the region to all relevant stakeholders.
- Demonstrated successes in developing and implementing plans to maximize sales and meet or exceed goals within the region for all Key Performance Indicators, including sales, payroll, expense control, and center contribution.
Employee Relations:
We wouldn’t be where we are today without the dedication of our incredible associates. Our Regional Managers ensure that our team is taken care of and feel like they are welcomed, respected, and valued. They work hard to ensure all our associates have a great place to come to work and are safe and successful.
Implement Policies & Procedures:
Regional Managers ensure that all policies and procedures are implemented in their centers. They are the absolute experts in how our business should run and are a resource to their teams. They inspire their teams to embrace improvements to our growing business and strive to implement company initiatives swiftly.
Required Experience:
- 3 to 5 years of retail management experience, with at least 1 to 3 years managing multiple units.
- Ability to travel to all Centers in your assigned market area.
- Demonstrated success in achieving selling and operational excellence by hiring, leading, motivating, and developing influential Leaders.
- Highly resourceful, flexible, and able to solve problems in a timely manner.
- Ability to build and maintain relationships with key stakeholders and business partners.
- Strong knowledge of the business landscape and ability to translate findings positively impacting business.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office suite.
- Demonstrated ability to develop and lead a team that drives results.
- Proven ability to manage multiple business priorities.
- Ability to communicate effectively across multiple platforms at all levels, especially when communicating from a distance.
- Successful track record in talent recruitment, selection, development, and promotion.
- Proven ability to create an open and positive work environment.
- Strong customer service orientation and an obsession with creating the perfect associate and guest experience.
Wax Center Partners offers:
- Competitive base salary.
- Generous bonus opportunity.
- Comprehensive benefits include medical, dental, vision, and 401(k).
- Complimentary waxing at all Wax Center Partners locations.
- A collaborative work environment focused on the successes of our associates.
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