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Description
* Assist the Center/Branch Manager in the daily operation of staff
* Prepare work schedule, assist with the bank balancing, staff meeting, customer care and concerns
* Control security video process as directed by policy and upper management
* Assist in the delivery of quality customer service through personal contact with customers and prospects, and adherence to approved quality standards
* Accountable for the achievement of monthly new account production as assigned by upper management
* Work closely with manager to motivate staff to achieve retail and new account production
* Manage branch in the absence of the manager
* Conduct training for new hires
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Complete other tasks as assigned by manager as needed to include, but not limited to, opening/closing branch
* Prepare work schedule, assist with the bank balancing, staff meeting, customer care and concerns
* Control security video process as directed by policy and upper management
* Assist in the delivery of quality customer service through personal contact with customers and prospects, and adherence to approved quality standards
* Accountable for the achievement of monthly new account production as assigned by upper management
* Work closely with manager to motivate staff to achieve retail and new account production
* Manage branch in the absence of the manager
* Conduct training for new hires
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Complete other tasks as assigned by manager as needed to include, but not limited to, opening/closing branch
Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Operate a computer and other office machinery
* Occasional lifting of up to 25 lbs will be required
FCBI is an equal opportunity employer.
Requirements
* At least 18 years of age
* High School diploma or equivalency
* Minimum of one year management/supervisory experience
* Strong sales skills with the ability to effectively develop business
* Proven ability to establish and maintain sound relationships with existing and potential customers
* Excellent communication skills, leadership and organizational skills
* Extensive cash handling experience
* Experience working in a high volume, fast paced environment
* Must successfully pass background investigation and drug screen according to company policy
* Minimum of one year management/supervisory experience
* Strong sales skills with the ability to effectively develop business
* Proven ability to establish and maintain sound relationships with existing and potential customers
* Excellent communication skills, leadership and organizational skills
* Extensive cash handling experience
* Experience working in a high volume, fast paced environment
* Must successfully pass background investigation and drug screen according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
* Must be able to work a flexible schedule including evenings, weekends, and holidays. Schedules are prepared based on business need and subject to change at any time.
* High School diploma or equivalency
* Minimum of one year management/supervisory experience
* Strong sales skills with the ability to effectively develop business
* Proven ability to establish and maintain sound relationships with existing and potential customers
* Excellent communication skills, leadership and organizational skills
* Extensive cash handling experience
* Experience working in a high volume, fast paced environment
* Must successfully pass background investigation and drug screen according to company policy
* Minimum of one year management/supervisory experience
* Strong sales skills with the ability to effectively develop business
* Proven ability to establish and maintain sound relationships with existing and potential customers
* Excellent communication skills, leadership and organizational skills
* Extensive cash handling experience
* Experience working in a high volume, fast paced environment
* Must successfully pass background investigation and drug screen according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
* Must be able to work a flexible schedule including evenings, weekends, and holidays. Schedules are prepared based on business need and subject to change at any time.
Preferred:
* Two year college degree in business/management or related degree
* Banking industry experience
* Familiarity with banking laws and ordinances: Reg cc policies, OFAC, etc.
