Job Title: Medical Assistant
Reports To: Medical Assistant Supervisor
Job Function: Clinical
IHC is seeking individuals to be included for Temporary Assignments and On Call Pool. The Medical Assistant is part of a primary care team and is responsible to assist with coordination and providing panel management services to patients within the practice. Supports the improvement of health outcomes through scheduling preventative and maintenance care appointments, educating patients, building the medical home between patients and practitioners and enhancing communication and continuity of care. The Medical Assistant works with the Care Team to increase patient’s access to appointments, services and health care resources thereby, supporting patient’s self-care management goals. Assists with prior authorization processing. Assists in examination and treatment of patients under direction of Physician by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned
1.Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients’ charts.
2.Administers injectable and oral immunizations.
3.Performs routine lab duties such as Hct, Urinalysis dipstick, pregnancy test, strep antigen screen, Mantoux test, Tympanometry, EKG, Snellen, Audiometry, HGB A1C, O2 SAT, blood lead Serum glucose and Nebulizer treatments.
4.Performs venipuncture and prepares lab specimens for pick up.
5.Maintains lab and order records.
6.Operates electrocardiograph (EKG), and other equipment to administer routine diagnostic test or calls medical facility or department to schedule patients for tests.
7.Gives injections or treatments, and performs routine laboratory tests.
8.Assists in minor surgery and other specialty surgical and medical procedures.
9.Maintains, cleans and sterilizes all instruments, as needed. Maintain autoclave log. Checks all sterile items for integrity and sterility prior to use. Performs monthly spore tests.
10.Ensures assigned exam rooms are cleaned and restocked with medical supplies and materials to include sharps containers and biohazard bags. Orders and maintains medical supplies, as well as reporting any supply problem or defective equipment to supervisor
11.Review and prep next day charts for providers, with I-Care and current Medication list
12.Ensure that patient records are accurate and complete, ensures that encounter forms are completed properly.
13.Maintains computerized PLC registries, files reports as needed by department. (women, immunization, asthma, health)
14.Prepares appropriate forms as required for the patient’s medical treatment, including radiology and laboratory slips and referrals based on findings of physician.
15.Gives counseling, care and follow-up instructions; health education and materials to patients under the direct supervision of a physician, podiatrist or licensed nurse.
16.Assists in answering telephones and taking messages, making appointments, filing, completing statistics and making referrals.
17.Maintains established departmental policies and procedures, objectives, quality assurance programs, safety, and infection control standards.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
•Must be a graduate of a vocational or technical college in medical assisting.
•Minimum of 1-year medical assisting experience; 5+ years preferred.
•Phlebotomy experience preferred.
•Experience working with pediatrics, other specialty practices preferred.
CERTIFICATES, LICENSES AND REGULATIONS
•CPT license preferred.
•Valid California driver’s license in good driving record will be required at the time of appointment and must be maintained throughout employment.
•Current CPR certification or attain within 6 months of hire.
•Applicants must successfully pass a pre-employment physical exam, tuberculin skin test or x-ray and urine drug screen test to include marijuana. Health must be adequate to perform all duties of the position.
•Must pass a criminal background check.
KNOWLEDGE, SKILLS AND ABILITIES
•Knowledge of HIPAA and patient confidentiality protocols.
•Knowledge of medical terminology.
•Skilled in all medical assisting competencies (e.g., immunizations, vitals, taking labs, etc.)
•Excellent interpersonal and communications skills
•Strong attention to detail skills.
•Skilled in working effectively with other team members to coordinate care of patients.
•Ability to prioritize and manage important information requests.
•Productivity Software: Microsoft Office 365, Teams (video conferencing and meetings) and Share Point
•Electronic healthcare records software, NextGen preferred.
•Utilization of Relias Learning, ADP and PolicyTech.
•Ability to read, analyze and interpret documents. Possess adequate written and oral language skills to communicate clearly and effectively.
•Ability to respond appropriately to the most sensitive inquiries or complaints.
•Ability to create and deliver effective presentations to public groups, peer groups and/or leadership.
•Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions
•Ability to calculate figures and amounts such as discounts, interest, proportions, percentages and volume.
•Ability to apply concepts of basic algebra and geometry.
•Ability to apply principles of logical thinking to a wide range of intellectual and practical problems.
•Ability to deal with a variety of abstract and concrete variables.
•Ability to define problems, collect data, establish facts and draw valid conclusions.
•Ability to apply critical thinking skills to problem solve.
The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle
or feel; reach with hands and arms and talk to hear. The employee frequently is required to stand. The employee is occasionally required to walk and stoop. The employee must regularly lift and/or move up to 10 pounds; may frequently lift and/or move up to 25 pounds and occasionally lift and/or more up to 50 pounds.
The employee regularly will be required to drive. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal office environment.
1.Responds promptly and with caring actions to patients and employees. Acknowledges psychosocial, spiritual and cultural beliefs and honors these beliefs.
2.Maintains professional working relationships with all levels of staff, patients and the public.
3.Is part of a team and cooperates in accomplishing department/organizational goals and objectives.
1.Displays knowledge of normal signs of human development and ability to assess and provide age-appropriate care.
2.Contributes to the success of the organization by participating in quality improvement activities.
1.Maintains current knowledge of policies and procedures as they relate to safe work practices.
2.Follows all safety procedures and reports unsafe conditions.
1.Maintains privacy of all patient, employee and volunteer information and accesses such information only on a need to know basis for business purposes.
2.Complies with all regulations regarding corporate integrity and security obligations.
3.Reports unethical, fraudulent or unlawful behavior or activity.
Indian Preference shall be given in accordance with IHC’s Policies and Procedures.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
Tagged as: United States
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