Ken’s Foods Looking for Food Service Deduction Specialist at Marlborough, MA Full Time

Ken’s Foods in Marlborough, MA is hiring!

Come join an amazing team in our state-of-the-art facility located in Marlborough, MA. We are looking for A+ talent to deliver our brand of dressings, marinades and BBQ sauces. This is a great opportunity to grow your administrative career in the manufacturing industry!

Ken’s Foods is a family owned business that takes pride in its roots. Ken’s Foods, Inc was incorporated in 1958, and currently has plant operations in Marlborough, Massachusetts, McDonough, Georgia, Las Vegas, Nevada, and Lebanon, Indiana. In addition, Ken’s employs over 1000 employees nationally. To this day, Ken’s is still owned by the same family, as they continue their tradition of flavor obsession. Joining Ken’s Foods is becoming part of an enthusiastic team. Whether you’re in our state-of-the-art facilities or in our corporate headquarters, you’ll enjoy a warm company culture and get all the tools you will need to succeed in your career.

SUMMARY
To apply proper credit approval of all invoice deductions, collection of any money due and payables pertaining to unauthorized deductions. To research client records in regard to charge-backs, deductions and collections.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Compile backup information and perform customer deduction audits.
• Responsible for tracking and resolving outstanding customer deductions.
• Conduct deduction research, analysis and deduction collection.
• Reconcile deductions to Ken’s Foods budget or promotion code.
• Input lists of items, numbers, or other data, e.g., customers’ account number, amount, program code, description and accounting code into Ken’s Foods Intranet System.
• Research proof of deliveries for short/damage quantity adjustment claims.
• Process and maintain charge back invoices to carriers and customers.  
• Approve and maintain an accurate aging report and/or TO DO LIST in timely fashion.
• Process and send open statements to customers.
• Interact with customers, brokers and sales team to resolve outstanding deductions via email phone and/or fax.
• Provide excellent customer service to customers, brokers, and internal business partners.
• Ability to work independently.
• Basic computer knowledge using MS software and applications a must.
• Assist Accounts Receivable team in general office work as needed.
• Other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires effective organizational, time management, and customer service skills; have a positive attitude towards customers, brokers and co-workers; be able to work in a team environment; be self-motivated and be pro-active in resolving future deductions. Must have strong analytical skills.

Education and/or Experience
High school diploma or general education degree (GED); or 3-5 months related deduction experience and /or training; or equivalent combination of education and experience.

Employment with Ken’s Foods is contingent upon successful completion of a drug test, background screening, and pre-employment assessment.