Medical Office Assistant at UI Health in Chicago Medical District Temp-to-hire
Our client, U of Illinois Health has a need for an immediate need for a full-time temp-to-hire Medical Office Associate with at least a year of experience. This is an onsite position. Hours are M-F 8am to 4:30pm. This position will be moving from 1220 S Wood to 1330 S Halsted by the end of February.
This position’s primary function is ambulatory receptionist duties for all staff, patients and visitors for multidisciplinary locations. The position includes general reception duties, scheduling, patient registration, monitoring patient flow, and general department duties identified by assigned site to maintain a clean and safe environment.
Manages patient flow through by registering or visit notification in the Patient Access Management System, arriving patients in the Epic Scheduling System and monitoring how long patient are waiting.
Reviews insurance eligibility, confirms insurance is active and the appropriate insurance plan is selected in Epic Patient Access Management (PAM).
Monitors and responds to E-Care Next worklist daily, resolves eligibility discrepancies, provides update to Epic Patient Access Management (PAM).
Schedules patients using Epic Scheduling System and registers patients using PAM. Includes patient reminder phone calls and follow-up on missed appointments as assigned. Educate and informs patients of UI Health patient portal, registers and/or assist patient with patient portal registration.
Contacts insurance companies and case managers to obtain authorization for treatment.
Provide financial counseling services, including, but not limited to grant funded application assistance, conduct fee assessments and sliding fee scale determinations as appropriate and necessary. Informs new patients of institutional and/or unit billing/payment/insurance procedures and guidelines.
Communicate the cost of services and billing policies to patients; collect co-pays, deductibles, and fee assessments from patients as appropriate and documents/scans/populate collected fees in appropriate software at time of service. Enter charges for services rendered within the prescribed time period.
Knowledge, Skills & Abilities
If you or anyone you know is interested, qualified and immediately available please send an updated resume to us for immediate review and consideration.
Tagged as: United States
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