Mobi Hiring for Junior Designer (Remote) Job at Honolulu, HI Full Time

Our Story

Mobi is a cellphone service provider with current operations in Hawaii, we have a retail presence throughout the islands and have been operating as Hawaii’s largest locally based service provider since 2005. Under new ownership and funding, Mobi is looking to expand its presence into the entirety of the U.S. by adopting the latest in telecommunications technology coupled with user centric app development. Our team has extensive knowledge in the industry and has the vision and skills to make mobile what it should be. Mobi will embrace eSIM activation, and we’ll never lock people into contracts. We won’t dangle carrots with promotional pricing and all our customers will pay the same low rate.

Your impact

As a graphic/product designer for our small team, you will be a key player in all things related to user experience and design. Your impact will be immediate as you will be supporting all our visuals and branding across our app, website, print material, social media, store, and partner locations. Diversity, equity, and inclusion is at the heart of our brand and our mission – as such, you will exemplify these traits and carry forward inclusion and thoughtfulness for everyone when the pen hits the paper.

You will wear many hats in this role as we are in startup mode and do not have dedicated resources for various design roles (i.e UX, UI and graphic design). This is an amazing opportunity to implement the latest in Business-to-Consumer (B2C) driven design practices while working cross-functionally to accomplish something great.

Our product team is not one to stand in the way of great change, we will together look at the data and collect user stories, and as a team, we will work to push out the best solutions.

Our shared product goal is simple. To create a seamless, all inclusive experience for people to activate and maintain their cell phone service. We are at the forefront of innovation given how we are approaching this solution from a digital onboarding perspective and our future designer will be absolutely instrumental in helping us get there.

Your key responsibilities:

• Work independently but collaboratively to support the Product, Marketing and Care teams while delivering top-quality designs.

• Design across all channels including our apps, website, print material, social media, stores, and partners.

• Maintain consistency amongst our brand and update our guidelines appropriately.

• Work with all members of the product team to implement, solve and create amazing user first experiences throughout our offerings.

• Actively helping solve and identify customer pain points, working together with our entire team to deliver thoughtful solutions to innovate and create incredible user experiences.

• Think up creative solutions through iteration, data analysis, and collaboration.

• Creating user flows and prototype solutions to help difficult UX problems.

• Stay on top of trends and maintain best practices for design

What we are looking for:

• You have a design portfolio you are proud of and can speak passionately to how you got to these designs and what problems they solved.

• A team player who is ready to succeed (and fail!) together.

• Mastery of design software: Adobe CC (Illustrator, Photoshop, InDesign, XD), Figma, or Sketch

• Experience in a professional environment as a graphic designer or UX/UI designer for 2+ years.

• An ability to advocate for design, share ideas with our team, as well as communicate ideas clearly and articulate design rationales thoroughly.

• A strong commitment to improving the experience for our customers while being inclusive to all user types.

• You love design and stay “in-the-know” with the latest in industry practices.

• Experience or familiarity with product development processes, Design Thinking, and Sprints

• You’ve had experience using project management software such as Asana, Trello, Jira, etc…

• Someone who is comfortable creating work and finding solutions for problems that are not clearly defined for them.

• Someone who is good at hearing and implementing feedback.

• An eagerness and positive outlook to improve, learn, and grow as we do.

• Legally permitted to work in the United States or Canada.

Our Hiring Commitment

Mobi cares deeply about diversity, equity, and inclusion in recruitment, hiring, employment, and advancement. While all qualified candidates are invited to apply, we particularly encourage applications from women, Native Hawaiians and other Indigenous peoples, visible minorities, persons with disabilities, and persons of minority sexual orientations and gender identities.We welcome the opportunity to work with applicants requesting accommodations at any stage of the hiring process and while working with Mobi. If you require support applying online because you are a person with a disability, please contact us by email or by phone, SMS or relay at 808-208-0400. We are committed to ensuring fairness throughout our hiring process.

Job Type: Full-time

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• What design software do you know how to use?

Experience:

• Graphic/Product Design: 1 year (Required)

Work Location: Multiple Locations