Staffmark Looking for Market Manager at Jackson, MS(remote) Full Time

Staffmark in Jackson, MS is looking for a Market Manager to supervise and direct a staff comprised of Recruiting Specialists and Recruiting Managers responsible for servicing employment needs of customers in the territory. This position also requires sales.

 Essential Functions

1. Responsible for the overall financial operation and profitability of the branch. Assists in the preparation of detailed annual budget including projected hours, sales, operating expenses, gross margin and profit contributions. Reviews and analyzes financial and general management reports, including profit and loss statements and sales reports/analyses. Maximizes profitability of the branch by developing and monitoring the pay/bill structure to ensure proper gross margin levels. Ensures order fill rates for temporary assignments, temp-to-hire and direct hire placements meet or exceed established targets for the branch.
2. Provides overall management direction and support to branch employees. Establishes priorities in office activities. Maintains an efficient and skilled staff by interviewing, hiring and training employees. Schedules, assigns, and reviews work of staff. Responsible for appraising employee performance, recommending status and salary changes, and maintaining compliance with company policies and procedures. Ensure timely and accurate payment of wages to staff by overseeing the submission of payroll boards, where applicable.
3. Promotes understanding and teamwork in the organization by maintaining open channels of communication with superiors, peers, and subordinates. Discusses problems or possible problems with staff and follow up to ensure problem resolution. Conducts regular staff meetings to ensure staff is aligned with branch and company goals.
4. Ensures customer satisfaction with Company services by monitoring current activity, making adjustments to plans or services as needed. Makes regular in-person visits to customers to ensure satisfaction and to identify additional customer needs and opportunities to grow business. Arranges job shadows and other value-added services.
5. Prepares and generates a variety of reports for management, staff, corporate and others. Reviews and analyzes various reports (including incoming reports), giving special consideration to potential problem areas and share information with appropriate individuals.
6. Manages customer relations issues. Investigates and resolves customer/employee problems and issues and inform appropriate personnel of problems and opportunities. Researches and answers employee/client questions. Monitors and follows-up on account receivables in conjunction with the Credit/Collections department. Monitors and follows-up on delinquent customer accounts.
7. Participates in the branch goal-setting process; provides input to management regarding the branch’s short-and long-range business plans. Plans future staffing needs and organizes methods of servicing future orders.
8. Increases sales and profits for the Company by generating new business. Prepares and presents proposals for new business, negotiates terms of new business, and adhere to established parameters. Monitors external environment, scan advertising media for business opportunities, and contact companies currently advertising for new employees. Coordinates sales efforts and assures maximum efficiency.
9. Interfaces with other branches and departments within the entire organization. Share information on customers, employees, orders, and other issues with appropriate personnel. Informs appropriate personnel of problems and opportunities.
10. Enhances Company image in the community by developing and maintaining relationships with local organizations and community leaders. Participates in local organizations and job fairs and make presentations for various organizations.
11. Ensures that office staff verifies all I-9’s and conducts and documents background/drug screens (if required by customer) prior to employee being sent on assignment.
12. Regularly performs Recruiting Manager duties (interviewing and placements).

 Competencies

1. Strong negotiation and persuasion skills
2. Ethical Conduct
3. Thoroughness
4. Detail-oriented
5. Excellent written and oral communication skills
6. Strong time management skills
7. Customer-service orientation
8. Good skills in the use of Microsoft Office products (Word, Excel and PowerPoint)
9. Proven, strong organizational skills
10. An ability to effectively prioritize in a multi-task environment

 Supervisory Responsibility

Yes.

Required Education and Experience

• Bachelor’s degree or equivalent combination of education and experience
• Three to five years of customer service, human resources, or general management experience

 Preferred Education and Experience

• Previous work within a staffing company preferred
• Sales experience preferred

 Additional Eligibility Qualifications

Work Environment

This job operates in a professional office environment and over-the-road, and sometimes remotely. This role routinely uses standard office equipment such as computers, monitors, copiers, printers/scanners, phones, and filing cabinets. If working in a remote office environment, a clean, designated workspace must be kept in a safe condition, free from hazards to both the employee and the equipment. Remote office positions also require reliable, high-speed internet.

 Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for the majority of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This position requires the employee to drive.

 Position Type/Expected Hours of Work

This is a full-time position: Monday through Friday, regular business hours. Occasional evening and weekend work may be required as job duties demand.

Travel

This position requires up to 50% travel, sometimes overnight.