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Change Healthcare is looking for a new Healthcare Representative to join their team with Trinity Health in Maywood
Background/Requirements:
- 2+ years of experience in a healthcare setting (hospital, clinic, etc.)
- Bilingual in Spanish
- Experience with Medical Terminology
- Experience with Microsoft Office Programs (Excel, Word, Outlook)
- Experience within the clerical space; filing and scanning paperwork; being organized.
Responsibilities:
- Screen patients for government programs such as Medicaid and Disability. Screening is completed face to face via bedside.
- Works closely with hospital staff to assist patients and efficiently hand off important information. (Insurance information, etc.)
- Works with patients and families to fully complete the Medicaid/Disability application process.
- Consistently maintains positive communication with customer, patient and other key partners.
- Identifies appropriate escalation points and works with direct manager to resolve issues.
